Help Center
Frequently Asked Questions
Detailed answers about trading, deposits, withdrawals, market resolution, account protection, and support workflows.
Getting started
Account basics, demo mode, and what to review before trading.
4 answers
What is Pariflow?
Pariflow is a prediction market platform where users can trade on event outcomes. Markets show probability-style prices, and positions change in value as the market reprices before resolution.
Is Pariflow giving me financial advice?
No. Pariflow displays markets, prices, tools, and account information for informational use. It does not provide investment, legal, tax, accounting, or fiduciary advice.
Can I try Pariflow without risking funds?
Yes. Demo mode lets you practice order entry, price movement, P&L, and settlement mechanics with a demo balance before using live funds.
What should I check before opening a position?
Read the market title, available outcomes, rules, close time, current price, executable quote, spread, liquidity, and resolution criteria. Never trade more than you can afford to lose.
Market mechanics
YES/NO markets, prices, shares, and multi-outcome behavior.
5 answers
How do YES and NO markets work?
A binary market has two sides: YES and NO. If the market resolves in favor of your side, winning shares settle at $1.00 each. Losing shares settle at $0.00.
What does a price like 68c mean?
A 68c price is a probability-style quote. It suggests the market is valuing that outcome near 68%, but it is not a guarantee and may differ from the executable price after spread, depth, and movement.
Should YES and NO total exactly $1.00 on screen?
Not always on screen. Displayed prices may include spread, rounding, depth, stale quotes, or separate executable levels. The final settlement value is $1.00 for the winning side and $0.00 for the losing side unless the market is cancelled or voided.
What are shares or contracts?
Shares represent your exposure to an outcome. If you own 100 winning shares, settlement pays $100. If those shares lose, they settle at $0.
How do multi-outcome markets work?
Multi-outcome markets contain more than two possible outcomes. You can trade one or more outcomes, but only the winning outcome settles at $1.00 per share. Other outcomes settle at $0.00 unless the rules state otherwise.
Trading and execution
Quotes, spread, order checks, and why trades can be rejected.
5 answers
What is the difference between displayed price and executable quote?
Displayed price is the visible market level used for browsing. The executable quote is the price available when your order is checked against current liquidity. The executable quote can change before confirmation.
Why can an order be rejected?
Orders may be rejected if the market is closed, the quote is stale, the market is unavailable, liquidity is insufficient, your balance is too low, or a system control prevents execution.
Can I sell before a market resolves?
Usually, yes, while the market is open and liquidity is available. The sell value depends on current executable prices and may be higher or lower than your entry value.
What is average entry price?
Average entry price is the weighted average price paid for your position, including filled order levels. It can differ from the headline price if your trade fills across multiple levels.
What is spread?
Spread is the difference between the best available buy and sell levels. Wider spreads can make entering or exiting a position more expensive.
P&L and settlement
How position value, wins, losses, and balance updates work.
5 answers
How is my P&L calculated?
Open-position P&L compares your current estimated position value with your entry cost. Closed-position P&L is based on realized exit or settlement value after the position is resolved or sold.
When does my balance update after settlement?
Balances update after the market has been marked settled and settlement processing completes. Most updates are automatic, but complex or corrected markets may require additional review.
What happens if my position wins?
Winning shares settle at $1.00 each unless the market rules specify a different treatment. The settlement credit is added to your account balance after processing completes.
What happens if my position loses?
Losing shares settle at $0.00. The amount paid for those shares is not returned unless the market is cancelled, voided, corrected, or otherwise handled under the applicable rules.
What happens if an event is cancelled or voided?
If an event cannot be resolved as specified, the market may be cancelled, voided, refunded, or corrected according to the applicable market rules and public source context.
Demo mode
How simulated trading behaves and where it differs from live funds.
3 answers
How does demo trading differ from live trading?
Demo trading uses a simulated balance and does not involve live funds. It is designed for learning the interface and market mechanics. Live trading uses real account funds and carries risk of loss.
Do demo trades settle automatically?
Demo trades follow the same market state transitions where possible. Once a market is settled and processing completes, winning demo positions credit the demo balance and closed positions move to history.
Can demo results predict live results?
No. Demo mode helps users practice mechanics, but it does not remove market risk or predict future outcomes. Live liquidity, execution, and timing can differ.
Funds and withdrawals
Deposits, withdrawals, fees, and available balance.
4 answers
How do deposits work?
Use the Deposit button and follow the funding instructions shown in the product. Supported assets, networks, confirmations, and final crediting rules are displayed before or during the deposit flow.
How do withdrawals work?
Withdrawals are submitted from your account, require security checks such as two-factor authentication where enabled or required, and may be reviewed before funds are released.
Are there fees?
Fees, if applicable, should be shown before confirmation or described in the relevant product flow. Network fees may also apply for blockchain transactions.
Why can available balance differ from total account value?
Available balance excludes funds committed to open positions. Total account value can include open-position value, realized balances, and unsettled or pending activity.
Account and security
2FA, account controls, and account deletion.
3 answers
Do I need two-factor authentication?
Two-factor authentication adds protection and may be required for sensitive actions such as withdrawals. We recommend enabling it before using live funds.
Can I have multiple accounts?
Users should maintain only one account unless Pariflow expressly permits otherwise. Multiple accounts may be restricted where they create abuse, circumvention, or compliance risk.
How do I delete my account?
Open Settings, go to account controls or Danger Zone, choose Delete Account, and complete the confirmation steps. Some records may be retained where required for security, legal, accounting, or compliance purposes.
Market rules and support
Resolution, price differences, policies, and help channels.
4 answers
How are markets resolved?
Markets are resolved according to their rules using official, credible, or otherwise relevant public sources. Some ambiguous, corrected, or disrupted events may require additional review before final settlement.
Why can a price differ from another website?
Prices can differ because of refresh timing, liquidity depth, spreads, source synchronization, market state, and the specific executable level available at the time you trade.
Where can I read the detailed rules?
Review the Market Rules, Risk Warning, Terms of Service, and Responsible Trading pages before using live funds. These documents explain risk, eligibility, resolution, and account controls.
How do I contact support?
Use the Support Center from your account or the public support links in the footer. Include the market, order, transaction, or account context needed to investigate the issue.
More context
Policies and support
Market RulesResolution standards, source hierarchy, cancellations, and corrections.Risk WarningImportant risk disclosures for liquidity, execution, legal, and technology risk.Responsible TradingDemo mode, safer trading habits, account controls, and account deletion.Support CenterCreate a ticket or follow up on account, trade, funding, or settlement questions.